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Disappearing folders in Folder Compare

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  • Disappearing folders in Folder Compare

    1) Open a folder compare session with several folders inside the base folder on each side (I did this with two folders with the same tree structure).

    2) Select a folder on one side of the comparison; ctrl-click to select a different folder on the other side (i.e. the two folders were not aligned).

    3) Right click and select "open subfolders"

    4) The selected folders flash briefly, then disappear. The only way I found to get them back was to close the parent folder, do a full refresh, and reopen the parent.

    FWIW, the folders I used were non-empty, and contained a mix of identical and non-identical files.

  • #2

    I just tried this and was not able to reproduce the behavior.

    Could you send a screenshot of the folders you selected to [email protected] ? A snapshot of the Left and Right Side, and your BC Support package (Help menu -> Support; Export).

    Please also include a link back to this forum post. Thanks.

    Let us know if you have any questions.
    Aaron P Scooter Software


    • #3
      I am unable to reproduce this today, using the same directories I was using yesterday. I'll keep an eye out and try to get more information if it happens again.