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10374 Save Snapshot error repeats when drive not available
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Hello Chris,
Does it pop up when you click Browse or Start (it looks like it could be Start from the screenshot)?
Why do you think it would be 6 times? Do you have 6 inaccessible drives total in My Computer? What type of device is N:\ ?Aaron P Scooter Software
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> Does it pop up when you click Browse or Start (it looks
> like it could be Start from the screenshot)?
Start, IIRC.
> Why do you think it would be 6 times?
Um... the code has a "retry six times" loop??
> Do you have 6 inaccessible drives total in My Computer?
No.
> What type of device is N:\ ?
There is no device N:. This BC is portable installation and I doubt there ever was an N: on the machine showing this issue. As to what N: did last this installation see, I'd have to guess: probably an external USB HD.
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Hello,
I have tried to reproduce this in house, by using a Portable Install on a USB stick and snapshotting from one drive letter to another. Then logged in with a user that does not have access to either drive letter. Clicking browse did not prompt an error; it simply did not navigate to the previously remembered folder and instead when to the top of the Folder Tree.
Are you following similar steps?Aaron P Scooter Software
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> Does this reproduce on multiple computers if you bring the USB stick
(actually the medium is a USB HD, but I hope this makes no difference.)
> with you and plug it in somewhere else?
Trying on one...
Yes, and even before I get to Save SnapShot.
1 Launch BC3
2 Double click here:
Observed:
and clicking continue produced the same error 6 to 8 times.
Note also that unlike the German "Save Snapshot" instance, this one failes to report the drive letter.
Settings mailed to support.
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Hello Chrisjj,
Thanks for the settings. When I use them in a VM with no drive letters, or my own machine, I see our standard Folder Not Found dialog which prompts for Retry, Create, Cancel. We'll investigate your settings a bit more and let you know if we find something.Aaron P Scooter Software
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