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Crash taking Snapshot

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  • davenovak
    replied
    UPDATE: everything seems to be working for me correctly now in the latest version (3.1.6). Thanks for fixing that.

    Leave a comment:


  • Aaron
    replied
    Is the session treating archives as Files or Folders?

    The files should not appear in view (unless you suppress filters); that is how to verify they are filtered out.

    We do not have a beta of 3.1.5 currently available. If you would like to contact us via email, please send your request to [email protected] and include a link back to this forum post.

    Leave a comment:


  • davenovak
    replied
    I've tried filtering out *.cab but to no avail. Even unchecking Items excluded by file filters on the Save Snapshot dialog made no difference.

    The odd thing is that even with *.cab set up as an explicit exclusion, it seems as though the Snapshot still wants to process these files (at least I see these file names pop up in the progress dialog prior to crashing).

    Is there any way I can test a debug/beta version of 3.1.5? I'd be happy to verify if the issue is fixed in 3.1.5 prior to its official release.

    Leave a comment:


  • Aaron
    replied
    Hello,

    I took a look at your files (and removed them from our public forum). This is probably related to 'some CAB files that use a different format' crash that will be fixed in the next version of BC3 (3.1.5). Try using a File Filter to filter them out, and let us know if the issue persists in after the next update.

    Leave a comment:


  • davenovak
    replied
    UPDATE: the crash seems to happen only when I use the Archive contents flag.

    Leave a comment:


  • davenovak
    started a topic Crash taking Snapshot

    Crash taking Snapshot

    I have BC3 (3.1.4, build 10554) and I'm getting consistent crashes when trying to take a snapshot of C:\

    Please see the attached bug reports.
    Last edited by Aaron; 28-Jul-2009, 02:12 PM. Reason: removed bugreport.zip. You probably want to email that privately.
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