Comparison With NAS (FTP Server) Slow - Any Way To Speed It UP?

[tackyjan]

Hello,

One of the subfolders in that folder likely has another folder (yellow) with an error 'x' that didn't finish building due to the error.

Because the subitem did not build, the parents also do not finish scanning, so they are yellow.

Ah ok... I assumed that the red "x" would trickle up to the root.

[Aaron]

Hello,

One of the subfolders in that folder likely has another folder (yellow) with an error 'x' that didn't finish building due to the error.

Because the subitem did not build, the parents also do not finish scanning, so they are yellow.

[tackyjan]

Public is fine, though you will want to email the copy of the BCSupport.zip (since it contains all of your settings and basic system information). You can generate one from the Help menu -> Support; Export.

It will let us know how you've configured your colors and what Green is. I'm guessing you may have changed the equal coloring?

I have a Box.com account so I put the BCSupport.zip there.

(Removed Box.com link. BCSupport.zip includes SysInfo.xml and other information you might not want posted.)

[Aaron]

Public is fine, though you will want to email the copy of the BCSupport.zip (since it contains all of your settings and basic system information). You can generate one from the Help menu -> Support; Export.

It will let us know how you've configured your colors and what Green is. I'm guessing you may have changed the equal coloring?

[tackyjan]

Hello,

Yellow means that it is unscanned. It does have the error 'x' mark, right? You can view a legend of all the different colors in the View menu -> Legend.

We do not have a 'green' by default, so you might have customized one of your colors. If so, the Legend will be updated to show what that is. If you are referring to "Teal", that is for filtered files/folders. It likely means you have Suppressed Filters enabled, and if it were disabled the items would be hidden from view due to a filter that is currently set.

A full screen screenshot might help. If you would like to email privately, please do so to [email protected] and include a link back to this forum thread for our reference.

Here is a screenshot of BC3 after I get that error and my folders are yellow and "green."



I don't recall ever changing any color settings. Perhaps my video settings are a bit off and that's why it's green?

Here is my Legend:

[tackyjan]

Hello,

Yellow means that it is unscanned. It does have the error 'x' mark, right? You can view a legend of all the different colors in the View menu -> Legend.

We do not have a 'green' by default, so you might have customized one of your colors. If so, the Legend will be updated to show what that is. If you are referring to "Teal", that is for filtered files/folders. It likely means you have Suppressed Filters enabled, and if it were disabled the items would be hidden from view due to a filter that is currently set.

A full screen screenshot might help. If you would like to email privately, please do so to [email protected] and include a link back to this forum thread for our reference.

It doesn't matter to me if this discussion is public. Unless you want it to be I am fine with staying on the forums.

Will post a screenshot soon.

[Aaron]

Hello,

Yellow means that it is unscanned. It does have the error 'x' mark, right? You can view a legend of all the different colors in the View menu -> Legend.

We do not have a 'green' by default, so you might have customized one of your colors. If so, the Legend will be updated to show what that is. If you are referring to "Teal", that is for filtered files/folders. It likely means you have Suppressed Filters enabled, and if it were disabled the items would be hidden from view due to a filter that is currently set.

A full screen screenshot might help. If you would like to email privately, please do so to [email protected] and include a link back to this forum thread for our reference.

[tackyjan]

Hello,

Yellow does mean not processed. Usually there would be a secondary mark (a small red 'x') if the folder had an error and wasn't accessed.

Ok gotcha! Then what does the yellow mean? And why do folders turn yellow only at times when I get that error and then turn green when I refresh?

Thanks!

[Aaron]

Hello,

Yellow does mean not processed. Usually there would be a secondary mark (a small red 'x') if the folder had an error and wasn't accessed.

[tackyjan]

Hello,

If you lower the total number of connections, how does this work for you? You might be hitting a max number of connections, and everything over that is throwing this error. You may also need to restart BC3 to get the FTP Profile settings to apply.

It still happens with only 5 connections. I will try less and report back. Thanks!

Note. Whenever I get that error some of the folders remain yellow. I am assuming this is because the comparison failed and that yellow means not processed (?).

If I do a Refresh then it finishes the comparison so there is a workaround.

[Aaron]

Hello,

If you lower the total number of connections, how does this work for you? You might be hitting a max number of connections, and everything over that is throwing this error. You may also need to restart BC3 to get the FTP Profile settings to apply.

[tackyjan]

...increase the "Simultaneous connections" setting to 3, 5, or 10 and see if that improves things....

I changed my FTP profile to use 10 connection threads and now I get the following error about 50% of the time:

10/30/2012 11:22:20 AM Unable to load ftp://XXXX@DiskStation112j/shared/_b...Backup_Misc/My Documents/My PSP Files/Palettes: Can't open passive connection: Address already in use.


Note that the error does not always occur on the same file/directory. Seems to be random.

Is this some kind of threading issue? Perhaps one thread is trying to access a connection already owned by another?

[tackyjan]

tackyjan,

When you connect to the FTP site using BC, look in the green log in the bottom for "Sent> FEAT" followed by a list of mostly four-letter capitalized words. If your server supports it you should see "XCRC" listed there.

It doesn't look like Aaron mentioned it previously, but the biggest way to speed up FTP connections is to enable multiple connections. Use the Tools-FTP Profiles dialog to modify your settings. On the "Connection" tab increase the "Simultaneous connections" setting to 3, 5, or 10 and see if that improves things.

Since the NAS supports it, you should try mounting it as a drive too, and compare the speed. It doesn't support simultaneous connections like FTP does, but the directory listing transfers are faster to begin with, so it's quite possible it will be faster.

Thanks!!

I will play with the FTP connection as well as using a mapped drive and see which is faster.

I don't recall if BC reports the total time at the end of a session, if not that would be a nice feature!

Thanks again!

[Zoë]

tackyjan,

When you connect to the FTP site using BC, look in the green log in the bottom for "Sent> FEAT" followed by a list of mostly four-letter capitalized words. If your server supports it you should see "XCRC" listed there.

It doesn't look like Aaron mentioned it previously, but the biggest way to speed up FTP connections is to enable multiple connections. Use the Tools-FTP Profiles dialog to modify your settings. On the "Connection" tab increase the "Simultaneous connections" setting to 3, 5, or 10 and see if that improves things.

Since the NAS supports it, you should try mounting it as a drive too, and compare the speed. It doesn't support simultaneous connections like FTP does, but the directory listing transfers are faster to begin with, so it's quite possible it will be faster.

[tackyjan]

How To Check If My NAS Supports xCRC?

Anyone know how I might go about checking if my NAS supports xCRC?

Here is the model that I have:

http://www.synology.com/products/pro...DS112j&lang=us


Thanks!